CUSTOMER COMMUNICATION PREFERENCES
We’d like to stay in touch, but only in ways that you find useful.
Email is currently being sent to your registered e-mail address with us in HTML (Text and Image).
Promotional Emails / Text Messages: We send SMS/WhatsApp notifications for deals and personalized product recommendations.
If you don’t want any communication or restrict any particular mode, feel free to contact us at: info@kanhealthcare.in
You have the right to:
- Correct your information
- Opt-out of marketing communications
If you have any questions regarding communication, you can contact our Customer Care Team at +91 89573 75789
CUSTOMER GRIEVANCE MECHANISM
KAN HEALTHCARE aims to be the most customer-centric company, dedicated to providing the best experience to our customers.
UNDERSTANDING GRIEVANCES
A grievance refers to any issue related to a product or service availed by the customer from our platform, for which the customer is seeking resolution.
GRIEVANCE OFFICER
In case of any grievance or complaint, questions, comments, concerns or feedback in relation to the website or any other concern, send an e-mail to us at info@kanhealthcare.in
The name and contact details of the Grievance officer is as follows:
Name:______
Email:____________
Contact No.:_______________
STEPS TO ADDRESS GRIEVANCES
- Contact Us
- Email us in all the required details along with your complaint or grievance.
- Please mention your name, date of order, order ID and concisely explain the issue you’re facing.
- Submit Your Query:
- Submit your query or complaint for resolution by pressing send.
- The ‘Grievance Officer’ shall thereafter consider the same and provide a response to such complaint/ grievance at the earliest possible.
We are committed to providing fair treatment to our customers and resolving grievances in a timely and efficient manner. Thank you for choosing KAN HEALTHCARE.